ValuePoint provides consultation and tools to identify and manage operational risks. We offer expert assessments, skills training, coaching, and performance tools - to ensure that your people execute their jobs correctly and consistently. Operations will run more effectively because all people are engaged with their responsibilities.
Risk Assessments Companies must understand their risks and how the performance of their people impact both revenues and expenses. ValuePoint assesses operational risks and process effectiveness, including human activities that are failing to produce results, and then helps plan and implement improvement initiatives that reduce costs and increase revenues. (More ...)
Fraud Detection & Deterrence Fraud costs the average public company about 15% of gross revenues per year and is directly related to the recruitment, development, and management of your people, and to the process effectiveness and even culture of your organization. ValuePoint improves the fraud risk of your company by identifying fraud-prone components of processes, shoring up recruitment and orientation strategies, providing training and fraud awareness programs, and reviewing audit and due diligence procedures. (More ...)
Skills Training Managers, technical professionals, and individual contributors often lack the awareness and knowledge of operational risks. People-management expertise is required to drive projects, processes, and change initiatives. ValuePoint provides tailored learning experiences for managers and process teams that overlay your particular skill requirements and culture, with the specific performance skills proven to get results. (More ...) Executive Coaching Managers can improve their influence and control over individual and team outcomes through appropriate support and assertive intervention with their team members. ValuePoint offers one-on-one coaching, with e-coaching follow-up, to reinforce the most effective performance skills, and to improve particularly difficult management situations involving human dynamics, such as motivation and lack of engagement. (More ...)
Process/Performance Consultation Immature operational processes are less productive and more costly, and they become significant sources of risk. Weak processes lead to ineffective behaviors by process participants and are vulnerable to fraud or malfeasance. ValuePoint assists management to install operational performance controls so people understand what to do, and develop monitoring and controls that ensure effective behaviors that lead to successful business practices. (More ...)
Governance & Compliance The Board and Executive functions are mandated to reduce liability exposure and deter misconduct in order to protect stakeholder value. Improving compliance and management controls helps to ensure effective business processes and appropriate monitoring of communications and behavior. ValuePoint assesses compliance and operational risks to identify vulnerabilities that could lead to regulatory fines or unacceptable expenses from legal liabilities or public relations problems. (More ...)